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WEBSTATION

Webstation USBD&R AI-Podcast
00:00 / 09:15
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Software

Stof vraagteken

FAQ's

Kleurrijke notebooks

Manuals

Call Center medewerker

Support

Software

Welcome to the software downloads hub of the Webstation, your one-stop destination for all the essential tools to keep your Webstation performing at its best.

Whether you're setting up a new Webstation or simply staying up to date, we've made it easy to find and download the latest versions of the software you need.

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More software

Looking to get more out of your device?

In this section, you'll find a collection of compatible software that enhances functionality.

Webstation virtual keyboard mapper

The virtual keyboard mapper software provides an innovative solution for controlling your broadcast setup using your computer's keyboard. This powerful tool allows you to assign specific functions, such as triggering audio clips or switching outputs, to individual keys or key combinations on your keyboard.

D&R VoIP connection button 

The VoIP connection button software simplifies communication by allowing you to quickly establish VoIP connections directly from your Webstation. With a single button press, you can connect to remote broadcast locations, guest interviews or external contributors.

Webstation StationPlaylist plugin

The StationPlaylist plugin software seamlessly integrates your Webstation with StationPlaylist, providing an intuitive and efficient solution for managing and automating your playlist and broadcast content. This plugin allows you to control and schedule audio, including jingles, tyracks and ads directly from your Webstation.

USB Deview

With USB Deview you can view detailed information about each connected USB device, including its status, drivers and connection history. It also provides the ability to disconnect or disable devices with just a few clicks, making it easy to resolve any USB-related issues quickly and efficiently.

Play-out software that works with Webstation

The D&R Webstation is fully compatible with a wide range of industry-leading playout software, providing you with unmatched flexibility and control over your broadcast content. Here you can find all the download links and more information about all packages.

Manuals

Looking for guidance on how to use your Webstation? You’ve come to the right place!

In this section, you’ll find all kinds of manuals to help you get started, troubleshoot, and make the most of the Webstation. Whether you're setting up for the first time or looking for advanced tips, everything you need is just a click away.

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Quick start manual

Just received your Webstation and wondering what’s next? Our Quick Start Manual is your go-to guide to get up and running in no time. With simple steps, clear visuals, and helpful tips, you’ll be ready to use your product within minutes.

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Firmware update procedure

Keep your product running at its best with the latest features and improvements. The firmware update manual guides you through each step of the update process, making it easy and secure.

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User manual (English)

Need more in-depth support? The user manual of the Webstation has you covered. From detailed instructions to feature explanations and troubleshooting tips, it’s your trusted companion for getting the most out of your Webstation.

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How to connect with Hybrid-1

Want to link your Webstation to the Hybrid-1 unit? Our connection Manual walks you through the entire setup process. With clear diagrams and step-by-step instructions, you'll have everything you need to make a smooth and reliable connection.

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User manual (Nederlands)

Op zoek naar uitgebreidere ondersteuning? Onze gebruikershandleiding biedt alles wat je nodig hebt. Van gedetailleerde instructies tot uitleg over functies en handige tips voor probleemoplossingen.

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Webstation with RadioDJ

Curious how your Webstation works with RadioDJ playout software?

This integration manual shows you exactly how to set it up and get the most out of both systems.

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Webstation brochure

Want a quick overview of what the Webstation has to offer?

Our brochure gives you all the key features, specs, and highlights at a glance. Perfect for comparing options or getting to know the mixer before diving deeper.

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Webstation diagram

Here you can download the block diagram of the Webstation.

This detailed schematic provides an in-depth view of the mixer’s signal flow and internal structure.

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Webstation dimensions

If you like to install your Webstation in a piece of furniture, you can find all the information about the dimensions of the unit here.

Support

Welcome to the support section, your central hub for all product-related help.

Here, you’ll find diagrams, product dimensions as well as instructions on how to send your unit in for service.

Need personal assistance? You can also find details on how to get in touch with our support engineers.

Whatever you need, we're here to help you every step of the way.

Send your device for service

We’re sorry to hear you’re having trouble with your D&R device, we’re here to help!

To make the repair process as smooth and fast as possible, please follow the steps below.

1. Packing

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Make sure your device is clean and packed securely. If you still have the original packaging, please use it.

Otherwise, use a sturdy box and fill the empty spaces with newspaper or foam to prevent damage during shipping.

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2. Inform D&R

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Always inform our support in front of the transport with the next important information:

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  • Your return address

  • Contact name

  • Phone number

  • Email address

  • Serial number of the device

  • Short explanation of the issue(s)

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This can be done by filling in the support form on our website.

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3. Shipping

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We recommend that you always send your device with Track & Trace.

This way, both you and D&R can follow the package and ensure it arrives safely.

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Shipping from within Europe:

If you're located in Europe, you can arrange the shipment yourself.

However, if you prefer, D&R can also handle the shipping for you.

Having us handle the process helps avoid delays and extra costs.

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Shipping from outside Europe:

If you're outside Europe, we strongly advise that D&R arranges the shipping.

International shipments require specific export documents and must follow different customs regulations.

Having us handle the process helps avoid delays and extra costs.

We’ll arrange the FedEx pick-up and send you a shipping label and invoice by email.

Just print them and attach them clearly on the box.

The FedEx driver will pick up the package at the time and date you choose.

They’ll also take care of all shipping documents.

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Please note:
If D&R arranges the pick-up, shipping costs will apply.

These costs vary depending on your location and will be added to your final invoice before your repaired device is returned.

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4. Arrival

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Once your device arrives at our facility, you will receive a confirmation email with a receipt for your records.

This email will include all important details about the shipment, the device, and its condition upon arrival.

Our technicians will then begin the inspection and service process as soon as possible, so we can return your device to you without unnecessary delay.

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Delivery address to send your device to:

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D&R Electronica B.V.

Rijnkade 15-b

NL-1382 GS, Weesp, The Netherlands

Attn.: Support department

Technical documents

Here you can find some internal information about your device.

Webstation version sheet

This document provides a complete sheet with all the versions of the Webstation, so you can see very clear what have changed inside the unit in the past view years.

FAQ's

Welcome to the FAQ section for the Webstation. Here, you’ll find answers to the most common questions we receive about this broadcast mixer.

Computer Processor

Software

USB Cables

USB / VoIP

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In- / outputs

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GPO

FAQ's - Software

My Firmware update isn't working?

How do I open the Webstation control?

My software (meters, configuration manager, playout software) doen't seem to connect with my mixer?

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Communication doesn't seem to work because the Ports seem te be blocked?

How can I connect a second meter application on another PC?

How do I setup Aircast to work with my Webstation?

My meter software shows a distorted screen, what can be the problem?

Can we use a dual screen video setup from the automation PC so that the Webstation software screen shows up on a second screen?

Is it possible the get the meter and control information for the Windows software, via the VoIP USB port?

On my Apple Mac OS-X the control software loses connection.

FAQ's - USB / VoIP

What bit and sample rate settings are supported by the soundcards?

My USB channel or other USB hardware isn't recognized, what should I do?

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When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?

Will the Aircast via the USB port be able to play out on more than one fader?

Can you tell me the name of the codec the USB main uses?

For the module 3 to 5, if I'm using the stereo line input, are the On button or the fader still be able to send out HID signal over USB that can be programmed to do specific functions in my play-out system?

What are the USB cable length limitations?

 How to use the VoIP channel in my mixer?

The incomming sound (Microphone) of my VoIP channel isn't working, how can I solve this?

FAQ's - In- / outputs

How can I connect my mixer with Insert to a effects unit?

FAQ's - GPO

How can I connect my mixer with a Mika-arm?

How can I connect my mixer with a On-Air light?

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