D&R Broadcast Mixing consoles

GSM-HYBRID

D&R GSM Hybrid Broadcast Mixing ConsoleD&R AI-Podcast

00:00 / 07:00

Software

FAQ's

Manuals

Support

Software

Welcome to the software downloads hub of the GSM Hybrid, your one-stop destination for all the essential tools to keep your GSM Hybrid performing at its best.

Whether you're setting up a new GSM Hybrid or simply staying up to date, we've made it easy to find and download the latest versions of the software you need.

Windows
Control software - v2.3.0
This software provides intuitive and powerful management for your GSM Hybrid. With its USB-based HID protocol, it offers seamless integration with your PC.
Download
Firmware software - v1.8.2
The Firmware ensures your console operates with the latest features and optimizing performance and stability. Within the Zip.file that you will download by clicking on the button below, you can find all the software, drivers and manuals that you need for this action, to keep your system running smoothly with the latest functionalities, bug fixes and improvements.
Download
Or download here all the needed files for your Firmware update separate from each other:
GSM Hybrid Firmware
Download
Firmware Update Tool
Download
Drivers
Download
Link
Java 32 bits
Download
Visual Studio
Download
Firmware Update manual
Download

More software

Looking to get more out of your device?

In this section, you'll find a collection of compatible software that enhances functionality.

Audio samples, spectrum plots

Download

Manuals

Looking for guidance on how to use your GSM Hybrid? You’ve come to the right place!

In this section, you’ll find all kinds of manuals to help you get started, troubleshoot, and make the most of the GSM Hybrid. Whether you're setting up for the first time or looking for advanced tips, everything you need is just a click away.

Quick start manual

Just received your GSM Hybrid and wondering what’s next? Our Quick Start Manual is your go-to guide to get up and running in no time. With simple steps, clear visuals, and helpful tips, you’ll be ready to use your product within minutes.

Download

Firmware update procedure

Keep your product running at its best with the latest features and improvements. The firmware update manual guides you through each step of the update process, making it easy and secure.

Download

User manual (English)

Need more in-depth support? The user manual of the GSM Hybrid has you covered. From detailed instructions to feature explanations and troubleshooting tips, it’s your trusted companion for getting the most out of your GSM Hybrid.

Download

User manual (Nederlands AI)

Op zoek naar uitgebreidere ondersteuning? Onze gebruikershandleiding biedt alles wat je nodig hebt. Van gedetailleerde instructies tot uitleg over functies en handige tips voor probleemoplossingen.

Download

GSM Hybrid brochure

Want a quick overview of what the GSM Hybrid has to offer?

Our brochure gives you all the key features, specs, and highlights at a glance. Perfect for comparing options or getting to know the mixer before diving deeper.

Download

GSM Hybrid diagram

Here you can download the block diagram of the GSM Hybrid.

This detailed schematic provides an in-depth view of the mixer’s signal flow and internal structure.

Download

GSM Hybrid dimensions

If you like to install your GSM Hybrid in a piece of furniture, you can find all the information about the dimensions of the unit here.

Download

Support

Welcome to the support section, your central hub for all product-related help.

Here, you’ll find diagrams, product dimensions as well as instructions on how to send your unit in for service.

Need personal assistance? You can also find details on how to get in touch with our support engineers.

Whatever you need, we're here to help you every step of the way.

Contact engineer

Send for service

Purchase parts

Send your device for service

We’re sorry to hear you’re having trouble with your D&R device, we’re here to help!

To make the repair process as smooth and fast as possible, please follow the steps below.

1. Packing

Make sure your device is clean and packed securely. If you still have the original packaging, please use it.

Otherwise, use a sturdy box and fill the empty spaces with newspaper or foam to prevent damage during shipping.

2. Inform D&R

Always inform our support in front of the transport with the next important information:

Your return address
Contact name
Phone number
Email address
Serial number of the device
Short explanation of the issue(s)

This can be done by filling in the support form on our website.

3. Shipping

We recommend that you always send your device with Track & Trace.

This way, both you and D&R can follow the package and ensure it arrives safely.

Shipping from within Europe:

If you're located in Europe, you can arrange the shipment yourself.

However, if you prefer, D&R can also handle the shipping for you.

Having us handle the process helps avoid delays and extra costs.

Shipping from outside Europe:

If you're outside Europe, we strongly advise that D&R arranges the shipping.

International shipments require specific export documents and must follow different customs regulations.

Having us handle the process helps avoid delays and extra costs.

We’ll arrange the FedEx pick-up and send you a shipping label and invoice by email.

Just print them and attach them clearly on the box.

The FedEx driver will pick up the package at the time and date you choose.

They’ll also take care of all shipping documents.

Please note:
If D&R arranges the pick-up, shipping costs will apply.

These costs vary depending on your location and will be added to your final invoice before your repaired device is returned.

4. Arrival

Once your device arrives at our facility, you will receive a confirmation email with a receipt for your records.

This email will include all important details about the shipment, the device, and its condition upon arrival.

Our technicians will then begin the inspection and service process as soon as possible, so we can return your device to you without unnecessary delay.

Delivery address to send your device to:

D&R Electronica B.V.

Rijnkade 15-b

NL-1382 GS, Weesp, The Netherlands

Attn.: Support department

Technical documents

Here you can find some internal information about your device.

GSM Hybrid version sheet

Download

This document provides a complete sheet with all the versions of the GSM Hybrid, so you can see very clear what have changed inside the unit in the past view years.

FAQ's

Welcome to the FAQ section for the GSM Hybrid. Here, you’ll find answers to the most common questions we receive about this broadcast mixer.

Software

USB

Connections

FAQ's - Software

My Firmware update isn't working?

Step 1

Be sure that the USB cable is connected.
Be sure that the original USB cable is used or a cable with a maximum length of 1,8 meter (6ft).
Don't use Extender cables or Hubs, connect it to a port directly on the mainboard.

When connecting the unit did you receive an error that there aren't enough end points or resources? Then there is probably an xHCI or different usb problem. Please follow the steps at this link

Did you download and select the right firmware?

Step 2

Is the unit in Bootloader mode?

This can be achieved by powering down the unit.
Press down the Conn(ect) button.
While holding down this button power up the unit.
Release the button after 5 seconds.
The unit will start with random leds on and will be in Bootloader mode.

Step 3

Step 4

NOTE: The firmware update tool requires JAVA 32-bits to be installed.

Please download and install the latest version first.

NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.

If the firmware update tool still doesn't work after these steps fill in the support contact form.

What do I need to install on my PC?

Can I use the GSM Hybrid without a computer?

FAQ's - USB

What are the USB cable length limitations?

USB cable length limitations for USB 2 and 3 (Both can be used for D&R mixers)

With the popularity of USB (it powers everything from our external hard drives to the charging of our mobile phones), we are constantly amassing USB cables. USB 1.0/1.1 has been almost entirely supplanted by USB 2.0. Since USB 3.0 / USB 3.1 has yet to become as ubiquitous as 2.0 that means that most people have several 2.0 cables lying around.

The mistake that most individuals make is when they take a 10 foot cord that came with a device and then purchase a 10 foot extension to make a cable that is 20 feet in total length.

This kind of setup will not work and requires the use of a special type of USB cable known as an active or repeater cable. But before we get to active cables or hubs, how long can a USB cable be?

Maximum length of USB 2.0 cable:

The 2.0 specification limits the length of a cable between USB 2.0 devices (Full Speed or Hi-Speed) to 5 meters (or about 16 feet and 5 inches). In other words, you cannot just connect a bunch of extension cables together (like taking a 6 foot cord and extending it with 4 other 6 foot extension cords) and run them 30 feet to another room. However, you can connect a 6 foot cable with a 10 foot extension cable for a total of 16 feet, which is below the maximum cable length for USB 2.0.

Maximum length of USB 3.0 / USB 3.1 cable:

The 3.0/3.1 specification does not specify a maximum cable length between USB 3.0/3.1 devices (SuperSpeed or SuperSpeed+), but there is a recommended length of 3 meters (or about 9 feet and 10 inches). However, the biggest limitation to the length of the cable is the quality of the cable.

Results may vary, but with a high quality cable you should be able to go beyond 3 meters. However, to ensure you achieve the best results possible, use an active cable when going more than 10 feet (3 meters).

FAQ's - Connections

Do I need a SIM card to use it?

How do I make and receive calls?

Can the GSM Hybrid be controlled remotely?

What are the Telephone Hybrid and Voip channel options and what can I connect to them?

D&R Broadcast Mixing Consoles

D&R Broadcast Mixing Consoles

since 1972