D&R Broadcast Mixing Consoles
D&R Broadcast Mixing Consoles
since 1972
WERKEN BIJ
WEBSHOP
GSM-LINK
Connections
FAQ's
Manuals
Support
Manuals
Looking for guidance on how to use your GSM-LINK? You’ve come to the right place!
In this section, you’ll find all kinds of manuals to help you get started, troubleshoot, and make the most of the GSM-LINK. Whether you're setting up for the first time or looking for advanced tips, everything you need is just a click away.
Support
Welcome to the support section, your central hub for all product-related help.
Here, you’ll find diagrams, product dimensions as well as instructions on how to send your unit in for service.
Need personal assistance? You can also find details on how to get in touch with our support engineers.
Whatever you need, we're here to help you every step of the way.
Send your device for service
We’re sorry to hear you’re having trouble with your D&R device, we’re here to help!
To make the repair process as smooth and fast as possible, please follow the steps below.
1. Packing
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Make sure your device is clean and packed securely. If you still have the original packaging, please use it.
Otherwise, use a sturdy box and fill the empty spaces with newspaper or foam to prevent damage during shipping.
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2. Inform D&R
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Always inform our support in front of the transport with the next important information:
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Your return address
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Contact name
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Phone number
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Email address
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Serial number of the device
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Short explanation of the issue(s)
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This can be done by filling in the support form on our website.
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3. Shipping
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We recommend that you always send your device with Track & Trace.
This way, both you and D&R can follow the package and ensure it arrives safely.
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Shipping from within Europe:
If you're located in Europe, you can arrange the shipment yourself.
However, if you prefer, D&R can also handle the shipping for you.
Having us handle the process helps avoid delays and extra costs.
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Shipping from outside Europe:
If you're outside Europe, we strongly advise that D&R arranges the shipping.
International shipments require specific export documents and must follow different customs regulations.
Having us handle the process helps avoid delays and extra costs.
We’ll arrange the FedEx pick-up and send you a shipping label and invoice by email.
Just print them and attach them clearly on the box.
The FedEx driver will pick up the package at the time and date you choose.
They’ll also take care of all shipping documents.
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Please note:
If D&R arranges the pick-up, shipping costs will apply.
These costs vary depending on your location and will be added to your final invoice before your repaired device is returned.
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4. Arrival
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Once your device arrives at our facility, you will receive a confirmation email with a receipt for your records.
This email will include all important details about the shipment, the device, and its condition upon arrival.
Our technicians will then begin the inspection and service process as soon as possible, so we can return your device to you without unnecessary delay.
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Delivery address to send your device to:
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D&R Electronica B.V.
Rijnkade 15-b
NL-1382 GS, Weesp, The Netherlands
Attn.: Support department
FAQ's
Welcome to the FAQ section for the GSM-LINK. Here, you’ll find answers to the most common questions we receive about this broadcast mixer.
Basics
Technical
Connections
FAQ's - Basics
What connectors are available on the GSM-LINK?
Can I remotely pick up or disconnect calls?
How is audio sent to the caller?
How do I hear the caller's return audio?
What wireless connection does the GSM-LINK use?
FAQ's - Technical
Are the audio inputs and outputs balanced or unbalanced?
How do the GPI and GPO connections work?
How is the unit powered?
Does the GSM-LINK include an antenna connection?
What happens if my mixer does not have a Telco/VoIP clean feed output?
FAQ's - Connections
What are the Cinch (RCA) audio connections for?
What is the function of the RJ45 connector?
How do I connect my phone to the GSM-LINK?