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AIRENCE

D&R Airence-USB Broadcast MixerD&R AI-Podcast
00:00 / 11:03
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Software

Stof vraagteken

FAQ's

Kleurrijke notebooks

Manuals

Call Center medewerker

Support

Software

Welcome to the software downloads hub of the Airence, your one-stop destination for all the essential tools to keep your Airence performing at its best.

Whether you're setting up a new Airence or simply staying up to date, we've made it easy to find and download the latest versions of all available software you can use.

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More software

Looking to get more out of your device?

In this section, you'll find a collection of compatible software that enhances functionality.

Webstation virtual keyboard mapper

The virtual keyboard mapper software provides an innovative solution for controlling your broadcast setup using your computer's keyboard. This powerful tool allows you to assign specific functions, such as triggering audio clips or switching outputs, to individual keys or key combinations on your keyboard.

D&R VoIP connection button 

The VoIP connection button software simplifies communication by allowing you to quickly establish VoIP connections directly from your Airence. With a single button press, you can connect to remote broadcast locations, guest interviews or external contributors.

Webstation StationPlaylist plugin

The StationPlaylist plugin software seamlessly integrates your Airence with StationPlaylist, providing an intuitive and efficient solution for managing and automating your playlist and broadcast content. This plugin allows you to control and schedule audio, including jingles, tyracks and ads directly from your Airence.

USB Deview

With USB Deview you can view detailed information about each connected USB device, including its status, drivers and connection history. It also provides the ability to disconnect or disable devices with just a few clicks, making it easy to resolve any USB-related issues quickly and efficiently.

Airence SDK

Play-out software that works with Airence

The D&R Airence is fully compatible with a wide range of industry-leading playout software, providing you with unmatched flexibility and control over your broadcast content. Here you can find all the download links and more information about all packages.

Manuals

Looking for guidance on how to use your Airence? You’ve come to the right place!

In this section, you’ll find all kinds of manuals to help you get started, troubleshoot, and make the most of the Airence. Whether you're setting up for the first time or looking for advanced tips, everything you need is just a click away.

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Quick start manual

Just received your Airence and wondering what’s next? Our Quick Start Manual is your go-to guide to get up and running in no time. With simple steps, clear visuals, and helpful tips, you’ll be ready to use your product within minutes.

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Control module manual

Learn how to configure and use the integrated control section of the Airence mixer, featuring 24 programmable switches, USB channel triggers, and support for software control via HID protocol or Virtual Keyboard Mapper.

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StationPlaylist plugin manual

Curious how your Airence works with StationPlaylist playout software?

This integration manual shows you exactly how to set it up and get the most out of both systems.

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Studiosignaling Sonifex

Besoin d'une assistance plus complète ? Notre guide d'utilisation contient tout ce dont vous avez besoin : des instructions détaillées aux explications des fonctionnalités, en passant par des conseils de dépannage utiles.

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User manual (English)

Need more in-depth support? The user manual of the Airence has you covered. From detailed instructions to feature explanations and troubleshooting tips, it’s your trusted companion for getting the most out of your Airence.

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Wireless Phone Channel manual

Discover how to integrate phone calls and wireless audio into your Airence-USB console using the WPC Hybrid module. Includes pairing, call handling, music playback, talkback and cue functionality, all controlled from the mixer.

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Extender remote jack functions

It's possible to connect our Studio Remote unit to the Extender of the Airence. In this short manual you can find the option to connect the unit to be able to use it during your broadcast.

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User manual (French)

Besoin d'une assistance plus complète ? Notre guide d'utilisation contient tout ce dont vous avez besoin : des instructions détaillées aux explications des fonctionnalités, en passant par des conseils de dépannage utiles.

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Meters 2xPC manual

Learn how to set up and use the Airence Meter software to monitor PROG, SUB, and CRM levels with DIN-scale PPM meters. Includes setup for single-PC and multi-PC configurations using LAN-based server/client communication.

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How to connect with MIKA arm

Here you can find a short and easy manual how to connect your MIKA microphone arm on your Airence unit.

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Airence brochure

Want a quick overview of what the Airence has to offer?

Our brochure gives you all the key features, specs, and highlights at a glance. Perfect for comparing options or getting to know the mixer before diving deeper.

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Airence diagram

Here you can download the block diagram of the Airence.

This detailed schematic provides an in-depth view of the mixer’s signal flow and internal structure.

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Airence dimensions

If you like to install your Airence in a piece of furniture, you can find all the information about the dimensions of the unit here.

Support

Welcome to the support section, your central hub for all product-related help.

Here, you’ll find diagrams, product dimensions as well as instructions on how to send your unit in for service.

Need personal assistance? You can also find details on how to get in touch with our support engineers.

Whatever you need, we're here to help you every step of the way.

Send your device for service

We’re sorry to hear you’re having trouble with your D&R device, we’re here to help!

To make the repair process as smooth and fast as possible, please follow the steps below.

1. Packing

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Make sure your device is clean and packed securely. If you still have the original packaging, please use it.

Otherwise, use a sturdy box and fill the empty spaces with newspaper or foam to prevent damage during shipping.

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2. Inform D&R

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Always inform our support in front of the transport with the next important information:

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  • Your return address

  • Contact name

  • Phone number

  • Email address

  • Serial number of the device

  • Short explanation of the issue(s)

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This can be done by filling in the support form on our website.

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3. Shipping

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We recommend that you always send your device with Track & Trace.

This way, both you and D&R can follow the package and ensure it arrives safely.

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Shipping from within Europe:

If you're located in Europe, you can arrange the shipment yourself.

However, if you prefer, D&R can also handle the shipping for you.

Having us handle the process helps avoid delays and extra costs.

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Shipping from outside Europe:

If you're outside Europe, we strongly advise that D&R arranges the shipping.

International shipments require specific export documents and must follow different customs regulations.

Having us handle the process helps avoid delays and extra costs.

We’ll arrange the FedEx pick-up and send you a shipping label and invoice by email.

Just print them and attach them clearly on the box.

The FedEx driver will pick up the package at the time and date you choose.

They’ll also take care of all shipping documents.

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Please note:
If D&R arranges the pick-up, shipping costs will apply.

These costs vary depending on your location and will be added to your final invoice before your repaired device is returned.

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4. Arrival

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Once your device arrives at our facility, you will receive a confirmation email with a receipt for your records.

This email will include all important details about the shipment, the device, and its condition upon arrival.

Our technicians will then begin the inspection and service process as soon as possible, so we can return your device to you without unnecessary delay.

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Delivery address to send your device to:

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D&R Electronica B.V.

Rijnkade 15-b

NL-1382 GS, Weesp, The Netherlands

Attn.: Support department

Repair documents

Need to repair or replace / include some boards inside your device?

In this section, you'll find a collection of short manuals how to do.

Exchange a board inside your Airence

This document provides the official technical specification to exchange one or more boards inside the Airence console.

How to open your Airence

This document provides the official technical specification how to open your Airence console for repair or exchange reasons.

How to include a RIAA pre-amp inside your Airence Extender

This document provides the official technical specification how to include a RIAA pre-amp option inside your Airence Extender unit.

Technical documents

Here you can find some internal information about your device.

Airence version sheet

This document provides a complete sheet with all the versions of the Airence, so you can see very clear what have changed inside the unit in the past view years.

Airence partnumbers frontpanel

This document provides a complete sheet with all the partnumbers of the Airence front panel, so you can see very clear what the article number is that you need to purchase inside our webshop.

FAQ's

Welcome to the FAQ section for the Airence. Here, you’ll find answers to the most common questions we receive about this broadcast mixer.

Computer Processor

USB / WPC

USB Cables

POTS / VoIP

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In- / outputs

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GPO

FAQ's - USB / WPC

What bit and sample rate settings are supported by the soundcards?

My USB channel or other USB hardware isn't recognized, what should I do?

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When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?

My Airmate is still with the previous USB configuration and they both receive the Program bus. Can they also receive the Auxilary send? How can I fix this?

How to change USB sample rate.

What are the USB cable length limitations?

What is a WPC module?

How do I pair my phone with the WPC module?

Can I use the Talkback feature with the WPC module?

Can I use the WPC module with external equipment like a red light indicator?

FAQ's - POTS / VoIP

What are the Telephone Hybrid and VoIP channel options and what can I connect to them?

How can I connect a (GSM) Hybrid to my VoIP channel?

 How to use the VoIP channel in my mixer?

Airmate N-1 and RC balance adjustments on location.

How to setup caller communication?

How to setup and record a phone call?

The incomming sound (Microphone) of my VoIP channel isn't working, how can I solve this?

FAQ's - In- / outputs

How can I connect my mixer with Insert to a effects unit?

FAQ's - GPO

How can I connect my mixer with a Mika-arm?

How can I connect my mixer with a On-Air light?

I want to connect my Fader start to my CD player, Turntable or other player.

How do I have to connect this?

How can create a ON-AIR signalling without CRM mute?

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