D&R Broadcast Mixing consoles

AIRLAB-DT

D&R Airlab-DT Broadcast MixerD&R AI-Podcast

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Software

FAQ's

Manuals

Support

Software

Welcome to the software downloads hub of the Airlab-DT, your one-stop destination for all the essential tools to keep your Airlab-DT performing at its best.

Whether you're setting up a new Airlab-DT or simply staying up to date, we've made it easy to find and download the latest versions of all available software you can use.

Windows
Control software - v3.1
This software provides intuitive and powerful management for your Airlab-DT. With its USB-based HID protocol, it offers seamless integration with your PC, enabling control over your assignable illiminated switches.
Metering software - v1.9.1
The metering soffware offers a comprehensive solution for monitoring your audio. It provides real-time visual feedback of master and cue levels, microphone status and fader positions.
Firmware software - v4.11.0
The Firmware ensures your console operates with the latest features and optimizing performance and stability. With this software you can keep your system running smoothly with the latest functionalities, bug fixes and improvements.
Apple MAC OS-X
Metering software - v1.9.1
The metering soffware offers a comprehensive solution for monitoring your audio. It provides real-time visual feedback of master and cue levels, microphone status and fader positions.

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More software

Looking to get more out of your device?

In this section, you'll find a collection of compatible software that enhances functionality.

Airlab-DT virtual keyboard mapper

The virtual keyboard mapper software provides an innovative solution for controlling your broadcast setup using your computer's keyboard. This powerful tool allows you to assign specific functions, such as triggering audio clips or switching outputs, to individual keys or key combinations on your keyboard.

D&R VoIP connection button

The VoIP connection button software simplifies communication by allowing you to quickly establish VoIP connections directly from your Airlab-DT. With a single button press, you can connect to remote broadcast locations, guest interviews or external contributors.

Airlab Mux EEPROM upgrade (exception)

This Airlab Mux EEPROM file can only be upgraded with the use of an EEPROM programmer and empty M27C512 EEPROM I.C.! You can also order a replacement EEPROM by contacting our sales.

USB Deview

With USB Deview you can view detailed information about each connected USB device, including its status, drivers and connection history. It also provides the ability to disconnect or disable devices with just a few clicks, making it easy to resolve any USB-related issues quickly and efficiently.

Airlab-DT SDK (Service Development Kit)

Play-out software that works with Airlab-DT

The D&R Airlab-DT is fully compatible with a wide range of industry-leading playout software, providing you with unmatched flexibility and control over your broadcast content.

Here you can find all the download links and more information about all packages.

Go to

Manuals

Looking for guidance on how to use your Airence? You’ve come to the right place!

In this section, you’ll find all kinds of manuals to help you get started, troubleshoot, and make the most of the Airence. Whether you're setting up for the first time or looking for advanced tips, everything you need is just a click away.

Quick start manual

Just received your Airlab-DT and wondering what’s next? Our Quick Start Manual is your go-to guide to get up and running in no time. With simple steps, clear visuals, and helpful tips, you’ll be ready to use your product within minutes.

Download

EEprom replacement manual

Download the Airlab-DT EEPROM replacement guide for step-by-step instructions on safely swapping the chip. This document includes all precautions and procedures needed for a successful update.

Download

Quick start manual Airlab>Aircast

Our Airlab with Aircast quick start manual is your go-to guide to get your Aircast play-out software up and running in no time with your Airlab-DT. With simple steps, clear visuals, and helpful tips, you’ll be ready to use your Aircast within minutes.

Download

User manual (English)

Need more in-depth support? The user manual of the Airlab-DT has you covered. From detailed instructions to feature explanations and troubleshooting tips, it’s your trusted companion for getting the most out of your Airlab-DT.

Download

EEprom replacement manual (NL)

Download de Airlab-DT EEPROM-vervangingshandleiding voor stapsgewijze instructies voor het veilig verwisselen van de chip. Dit document bevat alle voorzorgsmaatregelen en procedures die nodig zijn voor een succesvolle update.

Download

Programming settings sheet

Here you can download a sheet for your Airlab-DT module programming. A more extensive explanation can be found inside the user manual of the Airlab-DT.

Download

Service manual

Need technical guidance? The service manual of the Airlab-DT is your go-to resource. Packed with detailed schematics, maintenance procedures, and diagnostic tools, it’s the essential reference for keeping your Airlab-DT running at peak performance.

Download

Wireless Phone Channel manual

Discover how to integrate phone calls and wireless audio into your Airlab-DT console using the WPC Hybrid module. Includes pairing, call handling, music playback, talkback and cue functionality, all controlled from the mixer.

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Airlab-DT brochure

Want a quick overview of what the Airlab-DT has to offer?

Our brochure gives you all the key features, specs, and highlights at a glance. Perfect for comparing options or getting to know the mixer before diving deeper.

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Airlab-DT diagram

Here you can download the block diagram of the Airlab-DT.

This detailed schematic provides an in-depth view of the mixer’s signal flow and internal structure.

Download

Airlab-DT dimensions

If you like to install your Airlab-DT in a piece of furniture, you can find all the information about the dimensions of the unit here.

Download

Support

Welcome to the support section, your central hub for all product-related help.

Here, you’ll find diagrams, product dimensions as well as instructions on how to send your unit in for service.

Need personal assistance? You can also find details on how to get in touch with our support engineers.

Whatever you need, we're here to help you every step of the way.

Contact engineer

Send for service

Purchase parts

Send your device for service

We’re sorry to hear you’re having trouble with your D&R device, we’re here to help!

To make the repair process as smooth and fast as possible, please follow the steps below.

1. Packing

Make sure your device is clean and packed securely. If you still have the original packaging, please use it.

Otherwise, use a sturdy box and fill the empty spaces with newspaper or foam to prevent damage during shipping.

2. Inform D&R

Always inform our support in front of the transport with the next important information:

Your return address
Contact name
Phone number
Email address
Serial number of the device
Short explanation of the issue(s)

This can be done by filling in the support form on our website.

3. Shipping

We recommend that you always send your device with Track & Trace.

This way, both you and D&R can follow the package and ensure it arrives safely.

Shipping from within Europe:

If you're located in Europe, you can arrange the shipment yourself.

However, if you prefer, D&R can also handle the shipping for you.

Having us handle the process helps avoid delays and extra costs.

Shipping from outside Europe:

If you're outside Europe, we strongly advise that D&R arranges the shipping.

International shipments require specific export documents and must follow different customs regulations.

Having us handle the process helps avoid delays and extra costs.

We’ll arrange the FedEx pick-up and send you a shipping label and invoice by email.

Just print them and attach them clearly on the box.

The FedEx driver will pick up the package at the time and date you choose.

They’ll also take care of all shipping documents.

Please note:
If D&R arranges the pick-up, shipping costs will apply.

These costs vary depending on your location and will be added to your final invoice before your repaired device is returned.

4. Arrival

Once your device arrives at our facility, you will receive a confirmation email with a receipt for your records.

This email will include all important details about the shipment, the device, and its condition upon arrival.

Our technicians will then begin the inspection and service process as soon as possible, so we can return your device to you without unnecessary delay.

Delivery address to send your device to:

D&R Electronica B.V.

Rijnkade 15-b

NL-1382 GS, Weesp, The Netherlands

Attn.: Support department

Repair documents

Need to repair or replace / include some boards inside your device?

In this section, you'll find a collection of short manuals how to do.

Exchange a module inside your Airlab-DT

This document provides the official technical specification to exchange one or more modules inside the Airlab-DT console.

Download

How to install a AES digital module

This document provides the official technical specification how to install a AES digital module inside your existing Airlab-DT.

Download

How to include a RIAA pre-amp inside your Airlab-DT

Download

This document provides the official technical specification how to include a RIAA pre-amp option inside your Airlab-DT console.

Power adjust procedure on your Airlab-DT

Download

This document provides the official technical steps how to adjust your power supply of your Airlab-DT if needed

Technical documents

Here you can find some internal information about your device.

Airlab-DT version sheet

Download

This document provides a complete sheet with all the versions of the Airlab-DT, so you can see very clear what have changed inside the unit in the past view years.

Airlab-DT partnumbers frontpanels

Download

This document provides a complete sheet with all the partnumbers of the Airlab-DT front panels, so you can see very clear what the article number is that you need to purchase inside our webshop.

FAQ's

Welcome to the FAQ section for the Airlab-DT. Here, you’ll find answers to the most common questions we receive about this broadcast mixer.

USB / WPC

POTS / VoIP

In- / outputs

Software

FAQ's - USB / WPC

What bit and sample rate settings are supported by the soundcards?

My USB channel or other USB hardware isn't recognized, what should I do?

When connecting the USB, I receive a message that the maxmimum services or end points are reached. How can I fix this?

In case one or more USB channels or other hardware isn't recognized by the computer and on the mixing consoles the USB input leds are not lighting.

Important when you use USB audio equipment:

* Be sure that your USB cable is a High speed USB 2.0 cable and has a maximum length of 1,8 meters

(5,9 ft).

* It can help to replace the cable as a good connection is really important with the high bandwidth the

mixer uses.

* Connect your mixing console to a USB port directly at the mainboard of your computer. So no internal

cables are used.

* Do not connect the mixing console trough a USB Hub or a USB Extender.

This way the USB connection has enough bandwidth to use the USB audio codecs and USB hardware for meter software and controls.
Inside the mixing console is a USB Hub that can handle the bandwidth this hardware needs.

I receive messages that the maximum end points or services are reached

For customers that receive a operating system message that the maximum end points or services are reached. In some computers the manufacturers have chosen to use xHCI USB 3.0 ports.
This actually means that they combined the hardware of 2 USB 2.0 ports to reach higher speeds like the USB 3.0.
Combining these ports means that they need to share the amount of end ports that all USB equipment has.

When detecting the connected equipment the Operating System fills it's list of end points for that port until the maximum is reached.
With each Audio Codec needing multiple end points as well as the used hardware for controls and meter software, one mixing console can take all the end ports of a port.

This can be fixed by setting the USB ports to work as non xHCI ports (USB 2.0) in the BIOS configuration of your computer.
Be carefull to only change USB settings! Changing other settings can harm your computer!
D&R is not responsible for changing the wrong settings!
Another option is to use a USB2.0 card that is added to the computers ports.

Windows 10 Update and changed settings

The rollout of Windows 10 updates can also affect the working of your mixing console.
Due to privacy and safety rules Microsoft is changing the way that Windows 10 works with audio equipment.

For example: Windows mutes the Microphone channels to be sure nobody can hack your system and listen to what you are saying.
It can also change levels, disables inputs or set the default settings of audio devices.

When you enter the Sound settings everything seems to be as you set it up before the update.
Unfortunatly the settings are changed in the background and the settings shown aren't changed along.

To fix this change each setting and change them back to the desired setting to make it actual again.

My USB devices are mixed up

Then you can try the following procedure.

* Disconnect your mixer from the PC. (USB Cable)
* Download USB Deview and run it. (you can download USB Deview here)
* Remove all devices with the name “USB AUDIO CODEC” in it with the trashcan.
* Connect your D&R mixer with the standard USB cable.
* Now, wait patiently till Windows will recognize all the USB codes again.
* You should see all the usb audio codecs come up in usb deview again.
* If everything went fine all the four LEDs should be turned on. If not, something went wrong.
* Close USB Deview

Tips and tricks

We also have some other usefull tricks to get your USB device to work.

* Method 1:

Unplug the computer and mixer from the power supply and re plug.
The most recent computers aren't really going off when you shut down, the mainboard of the computer still have some power lines connected for the stand-by situation.
To reset the hardware completely it can help to disconnect the computer and mixer from the power outlet.

* Method 2:

Update the Device driver.
Go to your control panel and then to device manager.
Find the Unknown Device and click on Properties, go to the driver tab and click Update Driver.

* Method 3:

Disconnect all USB devices and restart your computer.
Disconnecting all USB devices and restarting and reconnecting will force the computer to re-detect USB devices.
Connecting on different ports can also force the computer to detect in a different sequence.

* Method 4:

USB Root Hub power management.
In the Device Manager expand Universal Serial Bus Controllers, right click on USB Root Hub and Properties.

Go to the Power Management tab and uncheck Allow the computer to turn of this device to save power checkbox.

This setting has to be done for each root hub, on the computers mainboard are the USB connectors also connected to high speed USB hubs.
These USB hubs each have enough bandwidth to connect a D&R mixer.
Connecting a external Hub will devide the bandwidth over more ports and causing the bandwidth being to low.
Now restart your computer and reconnect the usb device, when the computer recognizes the USB device you can leave this settings as made.
When it still doesn't recognize the USB device reverse this setting for every hub and reboot.

* Method 5:

Update Generic USB hub drivers.
In the Device Manager expand Universal Serial Bus Controllers, right click on USB Root Hub, choose Update Driver Software for each USB hub.
When you downloaded the drivers from the manufacturers website select Browse my computer for driver software. Now browse to the folder where you downloaded the driver and install.

* Method 6:

Uninstall USB Devices.
Be carefull with this option, when your Keyboard and Mouse are also connected by USB you can end up with an computer that can't be controlled.
In the Device Manager right click on each USB device and select Uninstall.
This can also be done with USB deview that is mentioned before.
USB deview will also show the USB devices that are not connected (hidden devices), you can also uninstall these. Rebooting your computer will force to re-detect all the devices.

* Method 7:

An other way to uninstall hidden devices.
To view hidden devices in the Device Manager you'll first have to enter the next commands in the Command Prompt.
set DEVMGR_SHOW_DETAILS=1
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc
When the Device Manager is started click View and Show hidden devices.
Expand Imaging Devices, Universal Serial Bus Controlles and Unknown Devices.
You can now Uninstall the greyed out devices.

* Method 8:

How to disable USB selective suspend.
If you're having connectivity issues with USB peripherals on Windows 10, use these steps to disable the USB selective suspend feature.

Important: It's only recommended that you change this particular setting when you're experiencing problems with a USB device. Otherwise, you should leave the option enabled.

- Open Control Panel.
- Click on Hardware and Sound.
- Click on Power Options.
- Under “Preferred plan,” click the Change plan settings link for the plan you're currently using.

(If you change the settings on the power plan that isn't active, this won't work.)

- Click the Change advanced power settings link.

- Expand USB settings.
- Expand USB selective suspend setting.
- Select Disabled from the drop-down menu.

- Click Apply.
- Click OK.

If you're changing the settings on a laptop or tablet, you'll see two options:

On Battery and Plugged in, so make sure to change those settings accordingly.

Once you complete these steps, Windows 10 will no longer power off USB devices connected to your computer, which can fix any problem you may have as a result of this feature.

* Method 9:

Disable and Enable USB ports in the bios.
Restart your computer and enter it's BIOS, how to do this can be find in the manual of your computer.
Be carefull to only change USB settings! Changing other settings can harm your computer!
D&R is not responsible for changing the wrong settings!
Be sure that you have a Keyboard and or Mouse that is connected to a different port then the USB.
Now Disable the USB functionality and reboot your computer to let your Operating System detect the new setting.

When the system is booted restart your computer again and enter it's BIOS.
Now Enable the USB functionality and reboot your computer to let your Operating System detect the new setting.

* Method 10:

Updating the BIOS.

KEEP IN MIND TO ONLY DO A BIOS UPDATE WHEN YOU KNOW THE RISK!
A FAILED BIOS UPDATE BY FOR EXAMPLE A POWER FAILURE CAN CAUSE THE COMPUTER TO NOT OPERATE!

In some situations a BIOS update can solve USB issues, these issues will be known by the manufacturers of your computer or mainboard.
Before doing an BIOS update get informed about if there are issues with your system and the possible fixes.

Can I connect one of the four inserted or an extra USB channel to a seperate computer?

The Airlab-DT offers the possibility to connect four USB channels to the internal hub by 4 pin cables.

When you want to connect two of your or extra USB channels to another computer we can deliver seperate USB cables with 4 pin connectors.

These cables you can connect straight to the USB connector of your USB channel and be mounted in the spare holes of your connector panel.

This way you are able to connect USB channels to your second computer with separate USB cables.

At the channel you can select by jumpers if it has to receive Program or Sub.

The meter and control surface data are forwarded trough the Main USB cable but can be shared in your computer network.

What are the USB cable length limitations?

USB cable length limitations for USB 2 and 3 (Both can be used for D&R mixers)

With the popularity of USB (it powers everything from our external hard drives to the charging of our mobile phones), we are constantly amassing USB cables. USB 1.0/1.1 has been almost entirely supplanted by USB 2.0. Since USB 3.0 / USB 3.1 has yet to become as ubiquitous as 2.0 that means that most people have several 2.0 cables lying around.

The mistake that most individuals make is when they take a 10 foot cord that came with a device and then purchase a 10 foot extension to make a cable that is 20 feet in total length.

This kind of setup will not work and requires the use of a special type of USB cable known as an active or repeater cable. But before we get to active cables or hubs, how long can a USB cable be?

Maximum length of USB 2.0 cable:

The 2.0 specification limits the length of a cable between USB 2.0 devices (Full Speed or Hi-Speed) to 5 meters (or about 16 feet and 5 inches). In other words, you cannot just connect a bunch of extension cables together (like taking a 6 foot cord and extending it with 4 other 6 foot extension cords) and run them 30 feet to another room. However, you can connect a 6 foot cable with a 10 foot extension cable for a total of 16 feet, which is below the maximum cable length for USB 2.0.

Maximum length of USB 3.0 / USB 3.1 cable:

The 3.0/3.1 specification does not specify a maximum cable length between USB 3.0/3.1 devices (SuperSpeed or SuperSpeed+), but there is a recommended length of 3 meters (or about 9 feet and 10 inches). However, the biggest limitation to the length of the cable is the quality of the cable.

Results may vary, but with a high quality cable you should be able to go beyond 3 meters. However, to ensure you achieve the best results possible, use an active cable when going more than 10 feet (3 meters).

What is a WPC module?

How do I pair my phone with the WPC module?

Can I use the Talkback feature with the WPC module?

Can I use the WPC module with external equipment like a red light indicator?

FAQ's - POTS / VoIP

How do I connect my Airlab-DT to the RJ-11 of my phone line?

How to use the VoIP channel in my mixer?

Introduction

The VoIP channel is actually a USB sound card with the advantage of having a Mix minus 1 (N-1) and Clean feed output.
The Mix minus 1 prevents the caller from hearing his self by sending back the Mix minus itself (1).

The Clean feed output does the same by sending out the Mix minus itself for the Line input at that channel. This can be used to connect an external Hybrid like the Hybrid 1, 2 or GSM Hybrid.

Our VoIP channel are based on the CM119 USB sound card.
As all the VoIP channels work the same way I will call them VoIP channel in the instructions.

The VoIP channel can be found on one of the 16 position where you have put the VoIP module in your personal configuration.

How can I configure the VoIP channel with a VoIP application?

To use the VoIP channel you'll need a VoIP application on your computer and you need to setup the application to use the VoIP channels “Microphone” input and “Loudspeaker” output.

Download Microsoft Teams or another VoIP application and install it on your PC.

When you connect the USB cable from your Voip channel to your PC, your operating system will see for example the “Airlab VoIP” audio codec and install it as a “Microphone” and “Loudspeaker”.

Since most VoIP applications need a “Microphone” input to use for the incomming sound we used the CM119 chip.

Go to the settings of your VoIP application and configure the commmunication Microphone and Headphone as the VoIP channel source instead of the default Microphone and loudspeaker of the PC.

More information about how to configure your application can find the manual of the VoIP application.

If this is done your VoIP software recognizes the Voip channel as a headset and will work with all it's audio features.

It is possible to answer and make outgoing calls by opperating the computer but we also added a connect button and signalling feature.

Using the VoIP connect button

To use the connect button you'll need the D&R VoIP connect application which can be found on the product support and software website.

Download and install this application here.

When installed the application starts as a “Service” can be found at the taskbar.

When you right click on the icon and press Settings it will open the configuration of the D&R VoIP connect application.

Select the model of the Mixing console that you are using.

This application works like a virtual keyboard mapper for most VoIP applications.

So when you can “Answer” a call of your VoIP application with a keyboard command combination and you can “Hang up” a call of your Voip application with a (different) keyboard command combination, you can configure these keyboard command combinations in the D&R VoIP connect application.

Simple translate the keyboard command combinations to the ones in the pulldown setting boxes.

The connect LED setting works for the LED at the Connect switch and for the “Start” jack or “GPO” that is configured as Ring signalling.

When set to “Internal state” both will toggle between “Off” and “On with each press of the Connect button.

Now you are able to Answer and hangup a call with the Connect button.

Control the Connect LED when application fires a command prompt command

To control the connect LED on the voip channel you’ll have to select “Remote Controlled UDP

(Phoner app)” can fire a command with your VoIP software.

“Voip Connect” -s incoming
“Voip Connect” -s connected
“Voip Connect” -s disconnected

or

c:\Program Files (x86)\D&R Voip Connect\Voip Connect.exe -s incoming
c:\Program Files (x86)\D&R Voip Connect\Voip Connect.exe -s connected
c:\Program Files (x86)\D&R Voip Connect\Voip Connect.exe -s disconnected

These instructions can be added in a batch file which can be started in a hidden situation.

The VoIP led of the button can be set to internal state of the switch, or controlled by the VoIP application (UDP).
Right mouseclick on the blue voipconnect icon that you can find in your hidden icons right under your screen to change settings.

Airmate N-1 and RC balance adjustments on location.

ALIGNMENT OF N-1 (MixMinus) NOTE:

This alignment has already taken place at the factory, however if you later on replace the Airmate Telco module you need to follow the next steps for a correct alignment of the N-1 signal.

1. Power down the Airmate and open the bottom side.

2. On the bottom side of the Telco you’ll find the two trim pots VR1 R and VR2 L.

3. Activate the 'LINE IN' switch on the Telco module.

4. Connect an audio source to the LINE IN connector of the Telco first Left only, easiest is a 1kHz 0dB

tone from a signal generator. If you don’t have a signal generator you can also generate a 1kHz sine

wave with Audacity on you’re PC connected to the Cinch LINE IN connector.

Be sure that it is +4dBu at the program output.

5. Power up the Airmate.

6. Move the fader to the top position. Set Telco send potentiometer to Maximum. Press the ON switch.

Press the Line in switch.

7. Make a Call to the Telco.

8. Turn the L trim potentiometer untill the sine wave is at it’s lowest level heard trough the telephone.

9. Swap the connected cinch from the L cinch to the R cinch and repeat step 8.

10. Then connect both cinches and listen if the level stays at the same level.

When turning the Telco Send to 12 O’Clock the sine wave would be gone at the telephone.

RC balance adjustments on location/in the field.

The Resistor/Condenser is a onetime only adjustment.

Only in those situations where the Telco module will be connected to another telephone line a repeated adjustment could be necessary.

NOTE: The R/C balance trimming can only be performed after you have correctly followed the N-1 alignment procedure as written above. (only necessary if you install new modules)

1. Power down the Airmate.

2. Connect a 0dBu unbalanced sine wave from a signal generator to one of the other modules and

activate the LINE and ON switches, CUE needs to be off!!

If you don’t have a signal generator you can also generate a 1kHz sine wave with Audacity on your

PC connected trough USB. Be sure that you adjust +4dBu at the program output of the mixer.

4. Connect the telephone system to the Telco module’s WALL connector.

5. Connect a Phone appliance to the “TO PHONE” connector.

6. Power up the Airmate.

8. On your Telco module deselect Line In. Set Telco send to 12 O’clock. Set Gain to 12 O’clock.

9. Now make a call to the Telco and take the call by pressing CONN and move the fader up.

10. Now locate the “C ball” rotary switch (close to switch “LINE” and “GAIN” potentiometer).

11. Now measure the Program output with an oscilloscope. Adjust the “R. Bal” trimmer above the “C ball”

rotary switch while moving the Telco modules fader up and down till the sine wave on the

oscilloscope almost doesn't change.

12. It can happen that you'll have to change the “C ball” switch to a different value to get a better result.

When moving the fader up and down a minimal change in level should be observed on the

oscilloscope screen.

Repeat step 11 and 12 until you get the best results. With an oscilloscope and 1kHz sine wave it is

easier to find out if there is a change in the signal level (Sine wave) when listening it can be more

difficult.

The incomming sound (Microphone) of my VoIP channel isn't working, how can I solve this?

FAQ's - In- / outputs

How can I connect my mixer with Insert to a effects unit?

Do you have an SDK for the Airlabs fader starts that can be received trough RS232 / Com port?

For the Control surface of the Airlab-DT you can use the Airence SDK (Service Development Kit) that can be download here.
This SDK only works for the Control Surface of the Airlab.

The Airlab sends the Fader start trough RS232 / Serial port to a computer.
Some playout software have the option to read the information from a serial port.

The message format on the Serial port looks like this:
0xAAAAAAAA 0x0CCCCCCC 0x0DDDDDDD

AA = Action
CC = Channel
DD = Data

I want to connect my Fader start to my CD player, Turntable or other player.

How do I have to connect this?

The fader start is called GPO which stands for General Purpose Output in this explanation!

First you'll need to know what kind of start signal your equipment needs.
This depends on the type and brand of the equipment.
Some equipment offer the option to change this in the setup of the unit.
The manual of your equipment or the supplier/manufacturer can explain what type of start signal is needed.

This can defer from a continous on, a continious off, a short pulse signal to start, a short pulse to start and a second to stop.
The equipment will give a positive or negative voltage on one the connections and possibly a ground.
(Some brands use a brand specific analog/digital signal and this can't be provided by our mixers!)

The other difference can occur in the connections.
Most equipments use a small stereo jack connector or connection cable to connect to their own brand mixer,
With connection options between Tip and Sleeve, Tip and Ring Tip and Sleeve, Ring and Sleeve or a combination for start and stop.

A simple way to test in which way your equipment Starts and/or Stops is to take a metal tweezer or plier and first shortly connect each of the options above.

If you found a connection that starts your equipment and it keeps playing write down this option and test if it stops when the same action is done or find the other connection.
This options are the Pulse start and or stop.

When your equipment hits play for a short moment you'll have to test and connect this option for a longer period. This option will be the Continous start and stop.

Now your information translated to our mixers.
Our mixers provide a Potential free switch contact at their GPO.

Our newer mixers can only provide a contact between the Tip and Ring of the GPO Jack due to the use of an Opto Coupler.

In older mixers the GPO are a Changeover switch with a Make contact between Tip and Ring and a brake contact between Tip and Sleeve.

In most situations a cable has to be soldered with the original lead at your equipments side and a stereo jack at the mixer's side.

Be sure to always use a stereo jack at the mixers side!

How can i connect my Airlab-DT with a On-Air light?

FAQ's - Software

My Firmware update isn't working?

Step 1

Be sure that the USB cable is connected.
Be sure that the original USB cable is used or a cable with a maximum length of 1,8 meter (6ft).
Don't use Extender cables or Hubs, connect it to a port directly on the mainboard.

When connecting the unit did you receive an error that there aren't enough end points or resources? Then there is probably an xHCI or different usb problem. Please follow the steps at this link

Did you download and select the right firmware?

Step 2

Is the unit in Bootloader mode?

This can be achieved by powering down the unit.
Press down the Conn(ect) button.
While holding down this button power up the unit.
Release the button after 5 seconds.
The unit will start with random leds on and will be in Bootloader mode.

Step 3

Step 4

NOTE: The firmware update tool requires JAVA 32-bits to be installed.

Please download and install the latest version first.

NOTE: Some users still receive the error message: Firmware update failed! Make sure console is connected and in bootloader mode, they are probably missing the Microsoft Visual Studio drivers.

If the firmware update tool still doesn't work after these steps fill in the support contact form.

How do I setup Aircast to work with my Airence?

In this easy setup manual you’ll learn how to set up Aircast with you’re mixer by following the configuration pictures.

First you'll have to make it easier to identify your USB Audio Codecs.
Go to the sound settings of your Windows.

So for all the USB audio codecs you'll need to play the Test sounds to determine to which channel the USB Audio Codec is connected in your mixer.

You can rename them after double clicking on the USB Audio Codec.

The same has to be done for all the outputs to the computer.
This can be done with a Microphone connected to a Mic channel.

First test with only the ON activated and look at the small VU meter in the window, this one will be Program.
Then hold down the ON button till it starts blinking to activate the Voice Track bus.
Press the on button twice to return to the normal ON state.
The last one is also the VoIP

All visual settings have to be done in the configuration tool and the rest can be done at the control panel in Aircast.

To use Aircast with 3 players you’ll have to go to the Aircast configuration tool and change Player count to the right amount of players.

The same can be done with the amount of Cartwall players, you’ll have to change the Width and Height.
A Width of 4 and a Height of 2 creates 8 players.

It is also possible to add Screen objects like the Aircheck recorder, LED clock, PFL player etc.

Also the Program recorder, shoutcast stream server are visible options so they'll have to be added in the configuration tool.

My Airence meters aren't working?

How can I forward the meter information trough network?

My Airence meters display is distorted, how can I fix this?

How does the Airence virtual keyboard mapper work?

Your play-out software doesn't have to recognize the mixer or the keyboard mapper.
Just “see” the virtual keyboard mapper as a computer keyboard, when a button on the Airence is programmed with a P in the keyboard mapper the computer receives a P after pressing and will work the same as your keyboard.
So with the keyboard mapper running and your play-out software started, when you press this button it will start playing.

To program click on the button at the left side of your virtual keyboard mapper and select the action you need like in the picture and see the result at the notepad in the picture after pressing 3 times.

(The picture is just an example, made without connecting with an Airence. Be sure your virtual keyboard mapper is connected!)

When you start notepad you will see that you're typing the P with your keyboard when you press this button. In this way you can program every Airence button to perform a different keyboard action to control your play-out software.

How do I configure my Airence to work with Protools?

Which playout software is supported to work with my Airence?

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D&R Broadcast Mixing Consoles

D&R Broadcast Mixing Consoles

since 1972

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